Choosing sorting technology is rarely a question of specifications alone. Every recycling facility handles a different mix of materials, contamination levels and throughput requirements, which means the same piece of equipment can perform very differently from one site to another. PICVISA's approach to this is built around personalised service – starting well before equipment is installed.

PICVISA Test Center, a real-scale and real-time Test Plant.

The Test Center allows customers to see how sorting equipment performs on their own material, under conditions that mirror their actual operation, rather than relying on generic specifications or simulations. This real-scale, real-time testing is what allows configuration decisions – sensor settings, ejector calibration, line speed – to be made based on evidence specific to each customer's waste stream.

Personalized customer service implies a personalized commitment to each customer.

Personalised service doesn't end once equipment is installed – it extends into ongoing support, adjustments as material streams change, and a relationship that treats each customer's operation as distinct rather than as a standard installation. This commitment is what turns a piece of sorting equipment into a long-term solution rather than a one-time purchase.

1. A Test Center with real materials.

Testing with the customer's own waste stream – not generic samples – means the results are directly relevant to how the equipment will perform once installed.

2. A Test Center with real processes.

Replicating the actual sorting process, including the sequence of separation stages a facility uses, gives a much more accurate picture of overall system performance than testing individual components in isolation.

3. A Test Center with real results.

The output of testing is concrete data – purity rates, recovery rates, throughput – that customers can use to make informed decisions about configuration and investment, backed by PICVISA's ongoing personalised support once the equipment is in operation.

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